VITA appointments are now available for the 2023 tax season! Visit the link below to schedule your appointment today.


If you are unable to schedule yourself for a VITA appointment online, please call 319-382-5685. The phone to schedule appointments is answered Monday through Thursday 9am-4pm. Wait times may be long.  We are unable to return voicemails left on this line at this time as we have limited staff. Please continue to try calling until you can reach someone if you cannot schedule yourself online.

If you have scheduled a VITA appointment through United Way, please review the information on this page to make sure you bring everything you need to the appointment to complete your taxes.

Please review the checklist for the items that you will need to bring to your appointment. Linn County and Jones County VITA begin mid-January.

For Jones County VITA, please call 319-382-5686

Please be patient, as we have limited volunteers and a large volume of calls.

Frequently Asked Questions

What should I bring to my tax return?

Click here to download and print a list of all materials to bring to your tax return. Please read all information below and be ready with all your tax documents when you come to your appointment.

How do I schedule an appointment?

Schedule yourself in three easy steps!

  1. Go to and click on the link at the top of the page to book an appointment
  2. Select your preferred location and time
  3. Enter your information and click the green box at the bottom to finalize your appointment!


If you have any issues scheduling yourself, please call 319-382-5685. Since we are a volunteer-based program, we have a limited number of people answering calls and limited hours for calling. Wait times will be long.

Where do I go?

We have locations throughout the Cedar Rapids/Marion area, Jones County, and Cedar County. We do not accept walk-ins; you must schedule an appointment with us to have your taxes done. Please check back in January for an updated list of  locations.

Why should I try to schedule myself before I call?

We are a volunteer-based program. All our tax preparers and greeters are volunteers. We have limited staff support and do not have the ability to manage a large influx of calls. It’s best to try to schedule yourself if you are able so we can help those over the phone who do not have access to the internet.

Will there be measures to ensure my health/safety?

Absolutely. We intend to ensure that all volunteers and clients can attend their appointments with peace of mind. Including hand sanitation stations, glass dividers, and frequent sanitation of surfaces as well as a limited number of individuals allowed in a single room at a time.

Please do not come to your appointment if you are not feeling well. You can schedule another time to come in to get your taxes done by clicking the book appointment link at the top of the page. If appointments are full, but you need to reschedule due to illness please call 319-382-5685 and we will work with you to find another time.

We believe in transparency.

That is why we will be providing you with real-time data of how many community members have been helped. Numbers will be updated every week so that everyone can see the impact that VITA has. Feel inspired? You can volunteer with VITA here.

Total Refunds Filed:

(as of 8/28/22)

Total Refunds Prepared:

(as of 8/28/22)

Overall Total:

(as of 8/28/22)

VITA Tax Season 2021 Numbers:

Total Refunds Filed:
Total Refunds Prepared:
Overall Total Tax Refunds:

Basic Safety Protocols

We are strongly encouraging you to wear a mask as we want to keep you and our volunteers safe. Volunteers will be required to wear a mask during their volunteer shifts. If you experience any of the following symptoms, DO NOT come to your appointment:

– Fever                 – Cough                  -Shortness of breath                 -Chills                 -Muscle pain

-Headache                 -Sore throat                 -New loss of taste or smell

If you receive notice that you have been exposed to COVID-19 through contact tracing, you must notify VITA immediately so notice can be provided to other volunteers and clients who may have been exposed. Call 319-382-5685.