VITA Volunteer Signup

Volunteer Income Tax Assistance

Volunteer Income Tax Assistance (VITA) is a national IRS-sponsored program that provides free preparation of federal and state tax returns for households with income less than $60,000.

VITA volunteers help complete and file tax returns for those who can’t afford professional tax preparation services. In 2023, community volunteers contributed 5,076 hours to the VITA program. They prepared 1,701 federal tax returns. This helped VITA clients claim more than $2.4 million in federal and state tax refunds.

Roles Available

There are multiple areas you can volunteer for: Intake Specialist, Greeter, and Tax Preparer.
NOTE that these positions require training, but it is free and UWECI will provide all necessary materials.

  • Greeter – Do you like talking with and organizing people and processes? We need volunteers who are be a friendly face and help keep things moving at the tax site. No tax knowledge required or expected! You only needs to register, pass a ten-question ethics quiz, and attend a one-hour training session to prepare for this role.
  • Tax Preparer – Do you like details, numbers, talking with people, and problem solving? Become a volunteer tax preparer with VITA! We provide training to get you ready to prepare taxes (no financial background required) for community members. You prepare taxes on behalf of clients with a team at the site. Once taxes are completed, they are reviewed by a Site Coordinator or Quality Reviewer. You need to register, pass a ten-question ethics quiz, attend a few classes that prepares the volunteer for the IRS Tax Preparer Certification, and pass the certification exam to prepare for this role.
  • Intake Specialist – Do you like details and talking with people? Become an intake specialist with VITA! In this role you welcome clients who are dropping off their taxes, ensure that the intake form is completely filled out, and all materials have been provided by the client. We provide training (no financial background required) to get you ready to take tax information in so it can be prepared at another site. You only need to register, pass a ten-question ethics quiz, and attend a few training sessions.

During the tax season, greeters, intake specialists, and the tax preparers can select volunteering time slots of three hours per week for the ten-week tax season. Time slots are available during the day, in the evening and on Saturday.

We are accepting volunteers who are interested in joining us for the 2023 tax season. Training for the season will begin in December 2023. Please fill out the form at the bottom of the page to get started!

Frequently Asked Questions

Do I need to work in accounting to volunteer?

No! Since we train all volunteers ourselves, being an accountant (or other banking-relating job) isn’t necessary.

How do I sign up to volunteer?

You can sign up by visiting and filling out the form below and someone will reach out about your interest in volunteering.

Where can I find training information?

To view and access all of the training materials, please visit the VITA Volunteer page or reach out to Elizabeth Skaff.  She will provide you the link to all current and updated training materials.
You will find all the items you need to either learn the ropes, or refresh your memory.

Will there be measures to ensure my health/safety?

Absolutely. We intend on ensuring that all volunteers and clients can attend their appointments with peace of mind. Including hand sanitation stations, glass dividers, and frequent sanitation of surfaces as well as a limited number of individuals allowed in a single room at a time.