Welcome, VITA Volunteers!

VITA is grateful for your volunteered time and talent

We are seeking volunteers who want to make an impact in their community by being a friendly face or preparing tax returns for fellow community members. VITA volunteers make a significant impact each year with the time they give to this program. One volunteer working one shift over the 10 week season brings about $50,000 back into our community through tax refunds.

Roles Available

There are multiple areas you can volunteer for: Intake Specialist, Greeter, and Tax Preparer.
NOTE that these positions require training, but trainings are free and UWECI will provide all necessary materials.

  • Greeter – Do you like talking with and organizing people and processes? We need volunteers who are be a friendly face and help keep things moving at the tax site. No tax knowledge required or expected! You only need to register, pass a ten-question ethics quiz, and attend a one-hour training session to prepare for this role.
  • Tax Preparer –Do you like details, numbers, talking with people, and problem solving? Become a volunteer tax preparer with VITA! We provide training to get you ready to prepare taxes (no financial background required) for community members. You prepare taxes on behalf of clients with a team at the site. Once taxes are completed, they are reviewed by a Site Coordinator or Quality Reviewer. You need to register, pass a ten-question ethics quiz, attend a few classes that prepares the volunteer for the IRS Tax Preparer Certification, and pass the certification exam to prepare for this role.
  • Intake Specialist – Do you like details and talking with people? Become an intake specialist with VITA! In this role you welcome clients who are dropping off their taxes, ensure that the intake form is completely filled out, and all materials have been provided by the client. We provide training (no financial background required) to get you ready to take tax information in so it can be prepared at another site. You only need to register, pass a ten-question ethics quiz, and attend a few training sessions.

During the tax season, greeters, intake specialists, and the tax preparers can select volunteering time slots of three hours per week for the ten-week tax season. Time slots are available during the day, in the evening and on Saturday.

We are accepting volunteers who are interested in joining us for the 2023 tax season. Training for the season will begin in December 2023. Please fill out the form at the bottom of the page to get started!

to sign up to be a volunteer.

to view training videos.