We Fight for Financial Stability

Each year, United Way of East Central Iowa organizes VITA with community partners to improve services and returns to local families and individuals. United Way also recruits and trains volunteers for VITA locations in Linn and Jones Counties.

Drop Off Information

Volunteer Income Tax Assistance

Volunteer Income Tax Assistance (VITA) is a national IRS sponsored program that helps you receive your maximum federal and state tax refunds. If your household income is less than $54,000, you may qualify for VITA’s services.

The average tax preparation fee is $176. Those who can’t afford this fee either do their own taxes (often missing important tax credits) or do not file their taxes at all. Through VITA, IRS-certified volunteers complete and file your tax return for free!

VITA Results: Tax Year 2018

Total Tax Returns Completed and Filed: 2,239
Total Federal Tax Refunds: $3,254,228
Total State Tax Refunds: $559,320
Overall Total Tax Refunds: $3,813,548
Earned Income Tax Credit:

(Includes total federal refund)



Total Tax Returns Completed and Filed: 170
Total Federal Tax Refunds: $190,762
Total State Tax Refunds: $39,768
Overall Total Tax Refunds: $230,530
Earned Income Tax Credit:

(Includes total federal refund)



VITA Success Stories

After using VITA, a single mother said, “I can move my children into our own home.”

Her federal refund totaled more than $11,000. Child tax credit, earned income credit, and education credit all contributed to her total return.

The VITA volunteer asked the young mother what she planned to do with her refund. Through tears of joy, she said, “We have been living in a shelter, and I was going to stay there until I was done with school. But now, I can make a home for them.”

One local man used VITA’s services and found out his tax return was more than he could have imagined.

When VITA finished his taxes, he didn’t understand why the refund was more than in the past. The volunteer tax preparer explained the credits he received and recommended he bring in his past returns so they could take a look.

Since the man was raising his grandson on his own, the volunteer noticed the incorrect filing status on past returns: no child tax credit, earned income credit, or education credits since his grandson started college. Using VITA, the grandfather claimed an additional $4,000 refund.

VITA Drop Off

New this year, the VITA program will provide locations for taxpayers to drop off their materials and two weeks later pick up their returns to be signed and filed. Taxpayers wishing to use this service must bring ALL their tax documentation to the drop off site. Drop offs will be accepted from January 30 through March 22, 2019.

  • Valid photo ID for taxpayer and spouse, if applicable
  • Social Security cards or ITIN cards for all persons on return
  • W2 forms for all employment during 2017
  • Pension and IRA distribution statements
  • Interest and dividend statements
  • Gambling winning documents
  • Forms 1095-A, B or C relating to Affordable Care Health Insurance
  • All 1099 forms received, including social security, unemployment, disability and 1099-Misc statements
  • Education expense receipts and Form 1098T
  • Childcare receipts, along with provider’s social security number / employer identification number
  • Any other itemized deduction items (ex. charitable donations, medical expenses receipts, mortgage statement)
  • Copy of last year’s tax return
  • Bank routing number and account number for direct deposit

Drop Off Locations

3750 Williams Boulevard SW
Cedar Rapids, IA 52404

Hours: Tuesday and Thursdays 12:00 pm – 6:00 pm

3375 7th Avenue
Marion, Iowa 52302

Hours: Tuesday and Thursday  10:00 am – 2:00 pm

Or call 2-1-1 to make an appointment at 319-739-4211.

Transamerica Logo - Volunteer Income Tax Assistance Sponsor       Wells Fargo Logo - Volunteer Income Tax Assistance Sponsor